avc77 Privacy Policy

Our Commitment to Your Privacy

avc77 is Bangladesh's trusted online casino and sports betting platform, serving players across Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, and beyond. We understand that when you register and play on avc77, you are entrusting us with personal information. This Privacy Policy explains precisely what data we collect, why we collect it, how it is used, and how it is protected.

By accessing or using the avc77 platform — whether through our website, mobile browser, or any affiliated services — you confirm that you have read and understood this Privacy Policy. Your continued use of avc77's services constitutes your agreement to the practices described herein. If you do not agree with any part of this policy, you should discontinue use of our platform.

This policy applies to all users of avc77, including registered account holders and visitors who browse the platform without creating an account. We treat all data with the highest standards of care and apply industry-standard security measures throughout.

Information We Collect

To operate a safe, compliant, and enjoyable platform for Bangladeshi players, avc77 collects a limited set of personal information. The categories of data we may collect include:

• Identity information: full name, date of birth, and copies of government-issued identification documents required for account verification (KYC compliance).
• Contact information: email address, phone number, and residential address in Bangladesh (e.g., Dhaka, Chittagong, or other division).
• Financial information: bKash account references, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, or other payment method identifiers used for deposit and withdrawal transactions. Full card numbers are never stored on our servers.
• Technical information: IP address, device type, browser type and version, operating system, session timestamps, and referral source. This data helps us detect fraud and improve platform performance.
• Behavioural data: game history, betting patterns, wagering activity, bonus usage, and session duration. This information is used for responsible gaming monitoring and personalised service improvements.

We do not collect sensitive categories of personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric information. If any additional data category becomes necessary in the future, this policy will be updated accordingly and users will be notified.

How We Use Your Information

avc77 uses the information we collect for a number of clearly defined and legitimate purposes. We do not use your data for anything beyond what is described in this section. The specific purposes for which we process your personal data include:

• Account creation and management: verifying your identity, maintaining your player profile, managing login credentials, and ensuring the security of your avc77 account.
• Transaction processing: facilitating deposits and withdrawals through bKash, Nagad, Rocket, Upay, Islami Bank, Sonali Bank, BRAC Bank, and other supported payment channels in Bangladesh.
• Customer support: responding to your queries, resolving disputes, processing complaints, and providing technical assistance in a timely manner.
• Legal and compliance obligations: performing identity checks, fraud prevention, anti-money laundering (AML) screening, and responding to lawful requests from competent authorities.
• Responsible gaming monitoring: tracking wagering activity, identifying potentially problematic gambling behaviour, and applying protective measures such as deposit limits or account restrictions where appropriate.
• Platform improvement: analysing aggregated and anonymised usage data to improve our cricket betting, live casino, slots, and crash game offerings, fix bugs, and enhance the overall user experience on avc77.

Payment and Financial Data

avc77 takes the security of financial data exceptionally seriously. When you conduct a deposit or withdrawal using bKash, Nagad, Rocket, Upay, or any local bank transfer service, the transaction is processed through secure, encrypted payment gateways. avc77 stores only a reference identifier and transaction status — never your full bKash PIN, bank account password, or complete card number.

All financial records are retained in encrypted form and access is restricted to authorised personnel only. Financial data is never transferred or shared with third parties for marketing or advertising purposes. Any disclosures to third-party payment processors are strictly limited to what is necessary to complete the requested transaction.

Sharing of Your Information

avc77 does not sell, rent, or trade your personal information to any third parties. We may share limited and necessary data with trusted third parties only in the following specific circumstances:

• Payment service providers: we share the minimum required data with payment processors (such as bKash, Nagad, or bank partners) solely to process your financial transactions.
• Technology and platform providers: data may be shared with software vendors or hosting providers who operate under strict data processing agreements and are prohibited from using your data for their own purposes.
• Legal authorities: in the event that applicable law, a court order, or a lawful government request requires disclosure, avc77 will comply and share only the specific data required. We will notify users where legally permitted to do so.

In all cases where data is shared with third parties, we require those parties to maintain appropriate security standards and use the data only for the purpose for which it was disclosed. We do not permit third parties to share your data further without your explicit consent.

Cookies and Tracking Technologies

avc77 uses cookies and similar tracking technologies to deliver a smooth, reliable, and personalised experience on our platform. Cookies are small text files stored on your device that allow us to recognise returning visitors, maintain session state, remember your preferences, and collect aggregated analytics data to improve site performance.

We use the following types of cookies: essential session cookies (required for the site to function correctly), analytics cookies (to understand how visitors use the platform), and preference cookies (to remember your language and display settings). We do not use advertising or cross-site tracking cookies. You may adjust your cookie preferences through your browser settings at any time. Please note that disabling essential cookies may affect the functionality of certain features on avc77.

Data Retention

avc77 retains your personal data only for as long as is necessary to fulfil the purposes set out in this Privacy Policy, or as required by applicable laws and regulations. Account data is typically retained for the duration of the account's active status and for a defined period thereafter, to comply with record-keeping obligations and to resolve any disputes that may arise.

Financial transaction records are retained for a minimum period as required by applicable financial regulations. After the relevant retention period expires, your data is securely deleted or irreversibly anonymised. If you request deletion of your account, we will process your request within a reasonable timeframe, subject to any legal obligations that require us to retain certain records.

Your Data Rights

As a user of avc77, you have clearly defined rights in relation to your personal data. We respect these rights and are committed to honouring them promptly and transparently. Your rights include:

• Right of access: you may request a copy of the personal data we hold about you at any time.
• Right to rectification: if any of your data is inaccurate or incomplete, you have the right to request that we correct it.
• Right to erasure: subject to legal retention obligations, you may request the deletion of your personal data from our systems.
• Right to object: you may object to the processing of your personal data for direct marketing or other specified purposes.
• Right to data portability: where technically feasible, you may request that your data be transferred to another provider in a structured, machine-readable format.

To exercise any of these rights, please contact our support team at [email protected]. We aim to respond to all data-related requests within 30 days. For complex requests, we may require an additional 30 days and will inform you of any extension.

Security Measures

avc77 implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security infrastructure includes 256-bit SSL/TLS encryption for all data in transit, encrypted storage for sensitive data at rest, access control systems with role-based permissions, regular security audits and vulnerability assessments, and firewalled server environments.

While we take all reasonable precautions to safeguard your data, no system connected to the internet can guarantee absolute security. In the unlikely event of a data breach that affects your personal information, avc77 will notify affected users as soon as practicably possible and take all appropriate remedial action. We strongly recommend that all users choose a strong, unique password for their avc77 account and enable any additional security features made available.

Children's Privacy and Age Restriction

avc77 is strictly an adult-only platform. Our services are available exclusively to individuals who are 21 years of age or older, in accordance with responsible gaming standards applicable in Bangladesh. We do not knowingly collect personal data from anyone under the age of 21. If we become aware that a user under 21 has registered an account or provided personal data, we will immediately suspend that account and delete all associated personal data without delay. If you are a parent or guardian and believe that a minor has accessed our platform, please contact us immediately at [email protected] so that we can take corrective action promptly. 21+ only.

Changes to This Privacy Policy

avc77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or platform features. When material changes are made, we will update the 'Last updated' date at the top of this page and, where practicable, notify registered users via email or a prominent notice on the platform.

Your continued use of avc77 following the posting of any changes to this policy constitutes your acceptance of those changes. We encourage all users to review this Privacy Policy periodically to stay informed about how we are protecting your data. If you do not agree with the revised policy, you should discontinue use of our services and contact us to exercise your data rights.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way avc77 handles your personal data, our support team is available to assist you. We are committed to addressing all privacy-related enquiries thoroughly and within a reasonable timeframe.

Email us at: [email protected]